DenyFirst
// last updated 2026-08-06
Legal & company information
DenyFirst is a product of Synton.ai LLC. This page records who you are actually contracting with, how to reach us, what appears on your card statement, and the exact terms of the money-back guarantee — stated precisely enough that you can hold us to it.
The entity behind DenyFirst
DenyFirst is a trading name, not a company. The legal entity that operates the service, bills you, and is liable under any agreement with you is:
- Legal name
- Synton.ai LLC
- Entity type
- Limited Liability Company — Domestic
- Jurisdiction
- State of Wyoming, United States
- Filing ID
- 2025-001828123
- Status
- Active — Current
- Formed
- 1 December 2025
- Term of duration
- Perpetual
- Principal office
- 30 N Gould St, Ste R
Sheridan, Wyoming 82801
United States - Mailing address
- Same as principal office
Entity details can be independently verified through the Wyoming Secretary of State business search using the filing ID above.
Contact
General and commercial enquiries:
hello@denyfirst.com
Security matters and vulnerability reports:
security@denyfirst.com
Billing, invoices, and refund claims:
hello@denyfirst.com
Written correspondence can be sent to the mailing address above. Email reaches us considerably faster.
Billing
- Payments are processed by Stripe. We never see or store your full card number — it goes directly to Stripe.
- Charges appear on your statement as DENYFIRST. If you see a charge you don't recognise, email us before disputing it — we would rather refund you directly than have you spend a month in a chargeback process.
- All prices are in US dollars. Pro is $2,388/year or $299/month; Agency is $5,988/year or $649/month. Enterprise is priced by agreement.
- There is no minimum term on any self-serve plan. A monthly subscription can be cancelled at any time and ends at the close of the period you have already paid for.
- Annual plans are charged once, up front, for twelve months.
The money-back guarantee
If DenyFirst isn't for you, ask for your money back within 30 days of your first payment and we'll refund it in full. No conditions, no questions about what the scans found.
- The window runs for 30 days from your first payment, not from the day you signed up.
- It applies once per account.
- You do not need to have run a scan, and it does not matter what any scan found. A clean result is a good outcome, not a reason you shouldn't have paid.
We used to promise a refund only when a scan turned up no leak. We dropped that, because it made your refund depend on our judgement of whether a finding "counted" — and a guarantee you have to argue about isn't one. Before you pay anything, your first scan is free: you see a real report on your own app and decide from there.
To claim, email hello@denyfirst.com from the address on the account, or use the refund action in your dashboard.
Related policies
How we authorize a scan, what data a probe actually reads, where scans execute, and how to report a vulnerability to us are all documented on the Security & trust page. That page is the operative description of what DenyFirst does to a system you point it at.
Our Terms of Service and Privacy Policy are maintained as separate documents. Until they are published here, the commitments that bind us are the ones written on this page and on the Security & trust page.